Software · IT Staff Augmentation
Engineers who ship on day one. Support teams your customers think are yours.
Hire dedicated developers who integrate into your sprints within a week, and white-label customer support that runs 24/7 under your brand. No recruitment pipeline, no onboarding drag, no overhead.
Value proposition
Scale your engineering and support capacity without the friction of hiring.
Hire dedicated developers
Vetted frontend, backend, and DevOps engineers who join your existing sprints within days — no recruitment pipeline, no multiple rounds of interviews, no ramp-up guessing.
White-label customer support
24/7 technical support operating under your brand — ticketing, live chat, email, and phone handled by engineers who understand your product as well as your internal team.
Zero recruitment overhead
We handle vetting, onboarding, compliance, and retention. You receive a team member who already knows your stack and starts contributing on day one of the engagement.
Elastic scaling
Scale from one engineer to a full pod overnight, then contract back just as fast. No bench fees, no notice-period drag, no PIP paperwork.
Model 1 · Talent
Vetted developers who join your existing sprints and start contributing immediately.
Frontend engineers
React, Next.js, TypeScript, and Vue specialists who ship production UI components, integrate APIs, and optimize for Core Web Vitals — familiar with your design system from sprint one.
Backend engineers
Python, Node.js, Go, and Java developers who build RESTful and GraphQL APIs, design database schemas, and implement authentication, authorization, and data pipelines.
DevOps & platform engineers
AWS, Azure, GCP, Kubernetes, Terraform, and CI/CD specialists who manage infrastructure, automate deployments, and keep your observability stack feeding accurate alerts.
Full-stack generalists
Engineers who move across the entire stack — prototype a feature, own the backend, write the tests, and deploy it. Ideal for teams that need coverage across multiple workstreams.
Ticketing
Multi-channel ticket management
Email, chat, and phone support unified in a single queue — your customers never get transferred or asked to repeat themselves. SLAs per priority tier with escalation to your internal team when needed.
Live chat
24/7 live chat under your brand
White-label chat widget on your site or app, staffed by engineers who know your product architecture — they resolve technical questions without escalating to your dev team.
Retention
Proactive client retention
Monitor usage patterns, identify at-risk accounts, and trigger outreach sequences — all under your brand, all logged in your CRM, all aligned to your retention playbook.
Comparison
In-house hiring versus IT staff augmentation.
| Metric | In-house | Augmented |
|---|---|---|
| Time to first contribution | 6–12 weeks | 3–7 days |
| Recruitment cost per hire | 20–30% of annual salary | 0% |
| Scaling capacity | Limited by pipeline | Overnight |
| Geographic coverage | Single time zone | 24/5 or 24/7 |
| Benefit & payroll admin | Full HR overhead | Fully managed |
| Engagement flexibility | Permanent or nothing | Week-to-month flexible |
Tell us what you need — one engineer or a full support pod — and we'll have someone ready in a week.
No long-term commitment required. Start with a single contractor, prove the model, then scale as fast as your backlog demands.